On silkyindia.com you can complete your purchase by entering your contact details. You can also become a registered user on the website for multiple purchases.

Registering is very easy. We will only ask you for the information we need to speed-up the purchase process.

Your order information will always be available to you through the link in your account if you are a registered client, or through the link we send you in your confirmation email if you are a guest customer.


You can view the contents of your purchase in your cart and change or delete the number of items in your order.

Please remember that we do not guarantee that items you save in your basket will remain in stock. Therefore, if one of them sells out, you will be able to see that information once you try to purchase the item.

Order status

You will receive email updates on the status of your order.

You can also access this information in the section “My Account”. If you are not registered, click on the “Order information”link in the confirmation email to track your order.

Order Modifications

After completing your purchase we will send you a confirmation email with all the details.

Please remember that it will not be possible to cancel or amend your order if it has already been shipped.

Payment methods

Visa, Mastercard, RuPay, American Express, Paytm, Airtel Money, Ola Money, PayZapp, Freecharge, MobiKwik

Time of Payment

Your purchase will be charged as soon as you complete your order.

Some banks may show both a pre-authorisation and the actual subsequent charge. This amount will be automatically released. If this does not happen, we recommend that you contact your bank to expedite the release of the pre-authorisation

Secure Purchasing

The security of the information our customers submit on  silkyindia.com is our highest priorities.

All online payments on silkyindia.com are processed on a world-class secure payment gateway. We do not store or have visibility into customers' net-banking  information or credit/debit card details as all payments are handled by a secure 3rd party gateway with world-class security.

Shipping and delivery policy

Shipping Methods

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

Order value

Standard delivery is free for all orders above Rs. 1500

The estimated delivery time is between 3-5 working days, depending on the delivery address.

Bear in mind that deliveries are only made on working days.

Need help rearranging delivery? Contact us on +91 9891 675 675, or track your order with the tracking number in your dispatch confirmation email.